Person using wheelchair checking out book from Central Library with Library staff person at checkout counter

Accessibility

Policies and Plans:

 

• AODA - Accessibility for Users with Disabilities, Customer Service Response

• Accessibility for Users with Disabilities Policy (pdf)

• London Public Library Accessibility Plan 2019-2023 (Word)

• London Public Library Accessibility Plan 2016 Report (Word)

Assistive Technology

 

At the Central library on the second floor there are a computers with the following software and hardware.

 

Blind and low-vision patrons

 

  • JAWS for Windows - reads onscreen text aloud
  • Kurzweil 1000 - converts scanned text into speech and reads it aloud
  • Duxbury Braille Translation (DBT) - convert text files into Braille
  • ET Braille printer - embosses Braille onto card stock paper in a variety of formats
  • ZoomText - computer screen magnification software (all Library locations)
  • Optilec Clear View series - high quality magnifiers of print, available in black and white, and colour displays

 

 

Physical Alternatives

 

  • Adjustable Workstations
  • Ergonomic Keyboard
  • Kensington Trackball
  • Penny and Giles Joystick
  • Large Print Keyboard
  • Keyguides
Photo of a woman with low vision using smart phone with earphones connected. In the background are bookshelves. The woman is wearing a green shirt and is leaning against a green desk.

Additional Collection Formats Available

  • Books on CD/Audiobooks
  • Talking books for children
  • Daisy books
  • Books in Braille for children
  • Books on tape for children
  • American sign language
  • Closed-captioned videos
  • Large Print Book Collection and DAISY Books
Photo of a white long haired service dog with pointy ears lying on the ground and wearing a red service dog vest. The dog is lying at the feet of a person sitting in a wheelchair.

Service Animals and Support Persons

Service Animals are welcome in the library and in programs, where possible. Support persons are welcome to attend programs with their clients. There is no charge for a support person's attendance.

Detail of a communication word board showing nine squares each with a different question or phrase.

Communication Boards for Users of AAC

"Libraries for All" is a joint project between London Public Library and Thames Valley Children's Centre. Communication boards are available in all libraries for patrons who cannot talk or have speech that is difficult to understand. Copies of the communication boards are available here in .pdf format.

Alphabet Board
Word Board
Picture Board
Black line illustration of an ear

Programs

Hard of Hearing

 

Assistive Listening Systems for the hard of hearing are available for programs in Meeting Rooms at the Central Library and at branches. Some lead time is required. Call our Wolf Performance Hall and Meeting Space office at 519-661-5120.

 

A variety of other accommodations, such as ASL interpreters, are available, in consultation with staff. Two weeks' lead time is necessary to book those services.