Service Update January 17, 2024

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Access to the Library catalogue and to My Account has been restored! This means:

 

  • You can log in to My Account
  • You can place holds
  • You can return your books and other items.
  • You can see what items you have out, your holds and your due dates using My Account.
  • You browse for items in the catalogue.

 

Please be aware that it might take a little more time for the information in My Account and the catalogue to be complete and accurate as we continue to check in outstanding items.

 

Online library card sign ups, renewals and PIN updates are not yet available.

 

Due dates on most items have been extended and overdue fines are no longer charged at London Public Library so there is no need to worry if you are not able to return your items immediately. You can now check My Account for a list of items that you have borrowed and their due dates.

 

We want to thank you so much for holding on to your borrowed items as we worked to restore our systems and to manage the backlog.  We appreciate your patience and we understand how frustrating it has been to be without the ability to place holds, see My Account and use the Library catalogue.

 

Our work continues on restoring our full website, Book Club in a Bag, Visiting Library Service, Interlibrary Loan and other Library services that are supported by technology.